Privacy Policy
WHAT WE COLLECT
Personal data we process
Name and contact details (email address, phone number)
Delivery and billing address
Order and payment details (we do not store full payment card data)
Communication history (emails, messages)
Website usage data (via cookies — see our Cookie Policy)
WHY WE PROCESS YOUR DATA
Legal bases and purposes
Performance of contract — to process and fulfil your order, arrange delivery, and handle returns or complaints
Legal obligation — to comply with tax and accounting regulations (Dutch law requires retention of financial records for 7 years)
Legitimate interest — to prevent fraud and improve our services
Consent — for marketing communications (you can withdraw consent at any time)
DATA SHARING
Who we share data with
Shipping and logistics providers (to deliver your order)
Payment processors (to handle secure payment)
Our website platform and hosting provider
Accountant or tax advisor (legal obligation)
We do not sell your personal data. All processors are bound by data processing agreements. Where data is transferred outside the EU/EEA, adequate safeguards are in place.
YOUR RIGHTS
GDPR rights
Access — request a copy of the data we hold about you
Rectification — correct inaccurate data
Erasure — request deletion where legally permitted
Restriction — limit processing in certain circumstances
Data portability — receive your data in a machine-readable format
Object — to processing based on legitimate interest or direct marketing
Withdraw consent — at any time, without affecting prior processing
Contact us at contact@artebyqvaz.com — we will respond within 30 days. You may also lodge a complaint with the Autoriteit Persoonsgegevens at autoriteitpersoonsgegevens.nl.
SECURITY
How we protect your data
We take appropriate technical and organisational measures to protect your personal data against loss, misuse, or unauthorised access. Our website uses HTTPS encryption. Access to personal data is restricted to those who need it to carry out their work.
Last updated: 29-05-2026
WHO WE ARE
Data controller
ArtebyQVAZ (trade name of KuHarmonia, KvK 99868318) is the data controller for personal data collected through this website. Contact: contact@artebyqvaz.com — Delflandplein 438, 2624GD Delft, Netherlands.